TELUS Digital Wins High Performance Partner of the Year award at the Five9 Global Partner Awards

VANCOUVER – February 10, 2025 – TELUS Digital Experience (TELUS Digital) (NYSE and TSX: TIXT) today announced it’s received a High Performance of the Year award, which honors partners that consistently operate at an exceptional level within their region or area of expertise, demonstrating outstanding results and setting benchmarks for success, as part of the 2024 Five9 Global Partner Awards. The awards recognize the achievements of its global ecosystem of channel partners, Systems Integrators (SIs), strategic alliance partners, and Independent Software Vendors (ISVs).

In 2024, Five9 partners continue to play a pivotal role in the company’s growth, with partner-influenced business now accounting for over 80% of total new bookings in the past year. The expansive partner ecosystem has grown to include more than 1,400 partners globally, featuring many of the most impactful advisors, managed service providers, CX-focused strategic consultants, systems integrators, and complementary technology leaders. By focusing on the industry’s most effective routes to market and empowering partners to enhance their practices, Five9 and its partners are driving the CX industry to unprecedented levels of innovation and success.

“Our ongoing partnership with Five9 plays an important role in our ability to help clients reimagine their CX support in the cloud, be more agile responding to consumer behavior, and seamlessly scale in response to market demand while also achieving cost efficiencies,” said Monty Hamilton, Chief Product & Marketing Officer, TELUS Digital. “This year’s partner award from Five9 builds on our success as their 2023 Global and Canadian Partner of the Year, reinforcing our commitment to driving innovation for our clients. Through our robust, end-to-end CX ecosystem that fuses advanced technologies with human talent, we continue to empower brands to deliver intelligent, AI-driven experiences that meet the evolving needs of their customers in key moments."

“We believe customer experience is the driving force behind business success and our partner ecosystem is central to this mission,” said Jake Butterbaugh, SVP International Sales and Global Partners, Five9. “Our partnership with TELUS Digital is empowering businesses to harness the power of people, data, and technology to deliver world-class customer experiences. Together we accelerate cloud transformations, ensure seamless deployments, and provide deeper insights for our customers. It’s an honor to celebrate TELUS Digital and all of our Global Partner Award winners, who exemplify the excellence and values driving exceptional customer experiences.”

For more information on how to achieve your CX goals in 2025, visit telusdigital.com