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June 22 – 25Las Vegas, Nevada

CCW Las Vegas 2026

TELUS Digital is bringing AI-powered CX solutions to Customer Contact Week Las Vegas 2026. Join us for a client case study session where we'll share hands-on lessons and practical insights from a live CX AI deployment, then visit our booth to see the solutions in action.

See where to find us at this event

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Where to find us

Exhibition Booth

Drop by our booth and connect with our team

Come find us at our booth for live demos and a chance to connect with the TELUS Digital team about AI-powered CX solutions.

June 24 – 25
#1108
See the map
Client case study

High stakes, high velocity: Scaling sales excellence through partnership transparency (feat. Custom Ink)

How do you ensure an outsourced sales team exceeds your internal benchmarks within three months?

In this session, Custom Ink and TELUS Digital pull back the curtain on a 90-day ramp that delivered results ahead of schedule and entirely changed how Custom Ink thinks about outsourcing partnerships.

We will move past the "honeymoon phase" tropes to discuss the hard metrics of sales readiness, the role of specialized training products in reducing ramp time, and the cultural alignment necessary to create a seamless brand extension. Learn three critical factors that transform a vendor into a referenceable strategic asset.

June 25
1:45 - 2:30 p.m.
Forum H

Meet our presenter

  • Abby Spahich headshot
    Abby SpahichGlobal Vice President, Digital CX Solutions

See what makes us different

  • 35+
    Countries of operation
  • 70+
    Global delivery centers and digital studios
  • 50+
    CX support languages
  • 78%
    World-class team engagement
AWARDS & RECOGNITION

Recognized for excellence

We are proud to be named a "BPO of the Year" finalist for the CCW Excellence Awards, recognizing our commitment to delivering exceptional customer experiences and operational excellence.

View TELUS Digital awards
  • Big-Innovation-Award-logo-png
  • Stevie-Award-for-Sales-&-Customer-Service-2026
  • outsourcing-100-award-2025
  • Everest Group Customer Experience Management (CXM) PEAK Matrix® Assessment - Americas 2025 logo for newsroom
  • Excellence-in-Customer-Service-Award-2025
  • AI-Excellence-Award