Insights

Uncover new ideas to inspire your business.

Data & AIwebinar
Overcoming the challenges of AI agent creation, training and evaluation
Join us for an enlightening discussion with two pioneers in the field of AI: Tommy Guy, principal applied researcher at Microsoft Copilot Studio and Steve Nemzer, senior director of AI growth and innovation at TELUS Digital.
Top resource
34 minsApril 23, 2026
How do you move from chaos to clarity with CX AI? (feat. Zendesk)
On this episode, we explore AI orchestration in contact centers — and what CX leaders need to know to move from digitized chaos to operational clarity.
Top resource
Customer Experience Banking, Financial Services & Insurance
Transforming a global fintech’s sales operations with enterprise lead qualification
See how TELUS Digital helped a leading global fintech enhance their sales operation with enterprise lead qualification, delivering 47.6% conversion rate growth and $121 million in operating net revenue.
Top resource

Latest Insights

View all insights

Browse by Category

Be the first to know

Get curated content delivered right to your inbox. No more searching. No more scrolling.