DX Best Practices

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  2. Digital Experience
  3. DX Best Practices
  1. Illustration of two people combining shapes meant to symbolize the sharing of information that happens in knowledge management
  2. Illustration of a person interacting with a robot; the robot has four arms and is holding screens with various icons, including settings cogs, stars, a question mark and a lightbulb — all meant to symbolize contact center automation
  3. Three customer service agents behind computers with various iconography floating around them, including conversation bubbles, paper airplanes, check marks and "24/7", all meant to symbolize right channeling
  4. Episode cover image for Questions for now, a TELUS Digital podcast, featuring an illustrated character wearing a headset and working on a laptop, assisted by a robot holding a light bulb.
    Podcast
  5. Illustration of a smartphone, a credit card, coins and a shield with a lock icon, all meant to symbolize customer experience for banking and financial services brands
  6. 3D illustration of an arrow that looks like an upward trend on a line chart
  7. Person sitting on the edge of a hospital bed, looking out to a cityscape and a bright future
  8. Two people facing a laptop screen and smiling, with one of them holding a credit card
  9. Preview image of the brochure "Holistic digital customer experience solutions for card services" overlaying a green leafy plant.
    Brochure
  10. Closeup photo of an airplane on a runway
  11. Mobile phone and bank card with an interface overlay to conceptualize mobile finance
  12. Augmented CX

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