DX Best Practices

  1. Insights
  2. Digital Experience
  3. DX Best Practices
  1. Illustration of a mobile device superimposed with charts and a bullseye.
  2. Illustration of a female running up a pathway shaped like an arrow.
  3. Illustration of two people combining shapes meant to symbolize the sharing of information that happens in knowledge management
  4. Illustration of a person interacting with a robot; the robot has four arms and is holding screens with various icons, including settings cogs, stars, a question mark and a lightbulb — all meant to symbolize contact center automation
  5. Three customer service agents behind computers with various iconography floating around them, including conversation bubbles, paper airplanes, check marks and "24/7", all meant to symbolize right channeling
  6. Episode cover image for Questions for now, a TELUS Digital podcast, featuring an illustrated character wearing a headset and working on a laptop, assisted by a robot holding a light bulb.
    Podcast
  7. Illustration of a smartphone, a credit card, coins and a shield with a lock icon, all meant to symbolize customer experience for banking and financial services brands
  8. 3D illustration of an arrow that looks like an upward trend on a line chart
  9. Person sitting on the edge of a hospital bed, looking out to a cityscape and a bright future
  10. Two people facing a laptop screen and smiling, with one of them holding a credit card
  11. Card Services brochure cover in front of a fern leaf.
    Brochure
  12. Closeup photo of an airplane on a runway

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