DX Best Practices
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DX Best PracticesTravel & HospitalityDelivering a high-tech, high-touch customer experience in travel and hospitality
Discover how leading travel and hospitality brands are navigating the high-tech, high-touch customer relationship.
DX Best PracticesTravel & HospitalityCustomer complaint resolution: Using technology to achieve positive traveler outcomes
Learn how to provide high-tech customer support with omnichannel, big data and AI-enabled tools, without sacrificing the human touch.
DX Best PracticesHealthcareHealthcare customer service goes high-tech with immersive technology
Discover four technologies that are gaining traction in the healthcare industry as companies merge a functional, high-quality experience with the empathy patients are looking for.
DX Best PracticesHealthcareHow fast-growing health-tech companies are improving the patient experience
Learn how high-growth tech-driven companies like Oscar Health and Zocdoc are leveraging customer service in the healthcare industry to deliver an improved patient experience.
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