UX/UI
- UX/UI
Voice tech, GenAI and the next big wave in technology
Voice technology and generative AI are likely to lead to a proliferation of better, more human voice assistants and improved customer outcomes. See why.
- UX/UI
Has the time come to prioritize voice-first experiences?
On this episode, we explore whether voice-first experiences will be as ubiquitous as the internet and smartphones — and how brands can prepare for a voice-first future.
- UX/UI
Now we're talking: Multimodal voice and the future of digital CX
Are you familiar with multimodal voice? Learn more about the technology set to have an important role in the future of digital CX.
- UX/UI
Cart abandonment: What to do when customers 'ghost' you
Cart abandonment statistics are high across all industries. Discover some of the best strategies for getting customers to complete their online purchases and save ‘ghosting’ for the dating apps.
- UX/UITravel & Hospitality
How leading travel brands embrace a personalized approach to UX & UI
Discover four top travel brands that are providing personalized customer service through an enhanced user experience (UX).
- UX/UIFinancial Services & Fintech
In customer experience and user-centered design, why fintechs are beating big banks
Fintechs take a single banking service, understand pain points and make an improved application for that one service. In fintech, user-centered thinking makes for an outstanding customer experience.
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