Corporate Culture
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- Corporate Culture
2023 Sustainability and ESG Report
See how team members brought the TELUS Digital values to life in communities around the world.
- Corporate Culture
2022 Sustainability Report: Unlocking opportunity
Read the 2022 TELUS Digital Sustainability Report to gain insight into our company’s areas of focus and forward-looking commitments.
- Corporate CultureTechnology
Getting employee engagement right when ramping in the tech sector
A surge in interest for e-commerce and delivery platforms is pushing tech companies to ramp in order to keep pace with demand. Discover why employee engagement is a critical component of an effective ramping program.
- Corporate Culture
How Patagonia's employee engagement leads to great CX
Evelyn Doyle, HR Director EMEA at Patagonia, talks to us about how empowering employees to be a part of something bigger is the secret that's stitched into Patagonia's fabric.
- Corporate Culture
Future-proofing your corporate culture
Working remotely has its fair share of challenges. Discover key strategies to inspire and engage your employees and keep your corporate culture going strong.
- Corporate Culture
Why you need to personalize the employee experience
Attracting, engaging and retaining top talent is a key priority for most brands. Discover how you can better personalize the employee experience.
- Corporate Culture
How curiosity in the contact center leads to better CX
Curiosity isn’t just an innate characteristic people possess. Rather, it’s a behavior that can be learned with a little encouragement. Learn how to foster a culture of curiosity in the workplace and improve the customer experience in the process.
- Corporate Culture
How to turn employee feedback into actionable insight
Employee feedback has the ability to reshape both your business and the customer experience. Discover some of the leading ways to elevate your teams’ voices.
- Corporate Culture
Employee journey mapping for a better employee experience
If your employees love your company, then your customers are sure to follow. Discover how employee journey mapping can create a virtuous cycle that benefits your team members, your customers and your bottom line.
- Corporate Culture
Optimizing your workforce to meet your 2019 goals
Understaffing and overstaffing your contact center both come with serious consequences. Find tips on how to maximize your workforce efficiency and effectiveness in the year ahead.
- Corporate Culture
Four attributes of outstanding customer experience leaders
Discover four leadership traits needed to build a customer-obsessed organization.
- Corporate Culture
Are you underestimating the role of culture in digital transformation?
For digital transformation to work, corporate culture needs to be nimble, collaborative and open to calculated risk.
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