Recruitment & Hiring
- Insights
- People & Culture
- Recruitment & Hiring
- Recruitment & Hiring
Five key skills to look for in future-ready CX talent
Discover the skills to look for when hiring talent that'll help you future-proof your contact center and enhance your CX.
- Recruitment & Hiring
How can brands leverage innovation to recruit top-tier talent?
On this episode, we discuss talent recruitment in a competitive job market — and the ways brands can innovate to stand out.
- Recruitment & Hiring
How virtual recruitment can help brands stand out
Discover how innovative virtual recruitment ideas can help brands capture the attention of job seekers in a crowded hiring environment.
- Recruitment & HiringCommunications & Media
Delivering an efficient and cost-effective talent sourcing solution for a world-leading communications technology brand
Discover how TELUS Digital implemented a successful recruitment process outsourcing partnership with a leading brand to rapidly scale its workforce.
- Recruitment & Hiring
Attracting and hiring top talent in content moderation
The need for human content moderation is growing. Explore these best practices to ensure your brand is hiring the right people to keep your customers safe.
- Recruitment & Hiring
Why agents who take control perform best
Empathy and customer experience (CX) go hand-in-hand, but not every agent displays empathy in the same way. Learn how agents who take control can enhance CX.
- Recruitment & HiringGames
Hiring for the games industry is changing
As the games industry continues to grow, the battle for talent requires games companies to evolve their hiring and onboarding practices. Read on for more.
- Recruitment & Hiring
RPO for strategic hiring and sourcing
Finding a trusted partner in recruitment process outsourcing (RPO) can help shape and bring a recruitment strategy to life. Learn how TELUS Digital empowered a client for growth with rapid scaling.
- Recruitment & Hiring
Hiring the best in customer service
Hiring top customer service talent takes effort, a smart strategy and dedication. Discover four best practices for building a standout team.
- Recruitment & Hiring
How to enhance your hiring process with Recruitment Process Outsourcing (RPO)
The benefits of Recruitment Process Outsourcing range from cost savings to a higher caliber of staff — but first, you have to find the right RPO partner. Here’s how to optimize your talent acquisition efforts without busting your budget.
- Recruitment & Hiring
Talent Acquisition Solutions
TELUS Digital’s Talent Acquisition Solutions can help enhance your talent attraction, optimize your recruitment process and streamline operations while reducing costs. Our experts utilize unique recruitment tactics and leading-edge technology to cost-effectively secure and manage the right talent to drive your business forward.
- Recruitment & HiringGames
The benefits of hiring gamers to deliver exceptional games customer support
Managing the distinct customer support expectations of gamers is easier said than done. While there are many ways to go about the task, here’s one approach that has impressive results.
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