Case Study
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- Case Study
Bringing efficiency to a leading food delivery platform's overwhelmed contact center
See the results our global, disruptive client achieved after they transitioned to Contact Center Outsourcing Solutions from TELUS Digital.
Cloud & IT LifecycleCommunications & MediaOptimizing application development with cloud-native solutions and automation
Discover how TELUS Digital helped a world-leading communications and technology company streamline workflows and enhance its quality standards by leveraging a cloud-native development strategy and advanced automation solutions, including AI-powered test-driven development (TDD).
Cloud & IT LifecycleStreamlining sales order reporting using robotic process automation
Explore how TELUS Digital helped a leading frozen food company maintain a smooth and seamless connection between its SAP application and business intelligence tool using robotic process automation (RPA).
Cloud & IT LifecycleRevolutionizing the appointment management process for a frozen food giant using robotic process automation
Discover how TELUS Digital implemented a robotic process automation (RPA) solution for a leading frozen food company to eliminate manual processes and reduce human error.
Cloud & IT LifecycleImplementing robotic process automation to streamline critical procurement processes
Discover how TELUS Digital successfully deployed a robotic process automation (RPA) solution for a leading waste management company to minimize time-consuming tasks and reduce the errors associated with manual data entry.
Cloud & IT LifecycleCommunications & MediaManaging a complicated network migration for a large telecom
A successful telecom migrated their entire customer base from one network to another with the help of TELUS Digital. Learn about the solution and the results.
Cloud & IT LifecycleIntroducing efficiency for Ledcor through robotic process automation
Discover how Ledcor, a leading construction company, introduced robotic process automation (RPA) with RPA-as-a-Service (RPAaaS) to make key finance processes more efficient.
Cloud & IT LifecycleCommunications & MediaAssembling a sophisticated cloud infrastructure for a successful telecom
Looking to reach new customers with affordable plans and additional services, our client sought help in building the technical infrastructure that would support their strategic initiatives. Learn more about TELUS Digital's work assembling an optimized cloud environment.
Cloud & IT LifecycleLeveraging Google Cloud’s Migrate for Compute Engine (M4CE) to unlock new levels of cloud transformation
Discover how TELUS Digital’s Managed Cloud Services helped a client with the migration of virtual machines from their on-premises data center to Google Cloud.
Cloud & IT LifecycleTechnologyUpgrading a computing environment with TELUS Digital's Mainframe Cloud Services
Explore how TELUS Digital's Managed Cloud Services provide flexibility, cost efficiency and enhanced security and control.
Cloud & IT LifecycleTravel & HospitalityEnhancing the digital workplace for a large North American airline with a skilled service desk
Discover how TELUS Digital partnered with a leading travel and hospitality brand to deliver a robust service desk solution to enhance its digital workplace during challenging industry conditions.
Cloud & IT LifecycleTechnologyProcessing vast amounts of Salesforce call data with intelligent automation solutions
TELUS Digital’s RPA as a Service (RPAaaS) solution enabled a technology client to quickly convert more than 60,000 Salesforce call data files into cloudstored PDFs for improved operational success.
Cloud & IT LifecycleBuilding new cloud infrastructure to enable Verint Workforce Engagement on Google Cloud
TELUS Digital looked inward to add value for customers by modernizing the Verint Workforce Engagement application suite and creating new cloud infrastructure on Google Cloud. See the results.
