Technology is changing customer expectations, and we're here to help.

In many ways, we are the digital enablers, powering customer experiences on behalf of our more than 650 global clients - many of them leading brands in their respective industries. Our end-to-end transformation services can address any stage of their digital journey as well as evolve with their priorities over time. Many client relationships started as a single program, and have now evolved into multi-solution strategies focused on added value, opportunity and growth.

Our domain expertise spans clients in fast-growing industry verticals and sub-sectors, many of which are leading broader technology disruption. By serving these clients over many years, we understand their unique, industry-specific challenges and digital transformation journeys, as well as the solutions and services to address them. This domain expertise informs how we continue to build out our capabilities and serve additional clients.

In the past 19 years, we have carefully cultivated our caring culture and ESG focus by ensuring alignment with the individuals who choose to join our team, the clients we choose to work with, and the manner in which we run our business every day. Our unique approach underpins a framework that we refer to as our Culture Value Chain - where a strong culture drives team engagement and the opportunity for innovation, ultimately leading to superior services and better outcomes for our clients and their customers. From our TELUS Days of Giving focused on strengthening social infrastructure and environmental stewardship across the globe, to helping our parent company reach net carbon-neutral operations by 2030, to hiring and supporting a diverse and talented team, we are dedicated to helping our people, communities and business thrive.

Our global delivery model enabled by next-gen technology enables us to scale while maintaining the agility needed to best serve our clients. Our fully virtualized, cloud-based infrastructure delivers seamless collaboration and enhances our ability to pivot client solutions across multiple regions, time zones and digital channels even in the face of shifting client demands or idiosyncratic events.

Contributing to our growth and differentiating us from our peers, we partner with a diverse set of disruptive and established clients across our strategic industry verticals, including Tech & Games, Communications & Media, eCommerce & FinTech, Banking, Financial Services and Insurance, Healthcare and others. Our clients trust us to support their brands and reputations, while executing on their digital customer journeys.

Our solutions are built upon next-gen technologies such as AI, Machine Learning (ML), Natural Language Understanding (NLU), Robotic Process Automation (RPA), cloud, mobility and analytics that enable new digital channels, unlock operational agility, and simplify processes. This is backed by a carrier-grade, cloud-based infrastructure that fuels our approach to reliability, availability and modernity. Further, our Digital Centers of Excellence and iLabs combine the best of technology with remarkable human talent. As a result, we remain agile, efficient and scalable both internally and for our clients.

Our proven leadership team has a successful track record of executing our strategic vision, driving growth across our business, integrating acquisitions both operationally and culturally, and maintaining our unique culture. Our leaders not only possess significant and diverse skills and experience, but are committed to leading by example and living our corporate values.