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Discover how TELUS Digital transformed customer support for a leading cryptocurrency platform, scaling the program within weeks while achieving high customer satisfaction scores.

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Reduction in Average Handle Time within 3 months

Reduction in Customer First Response Time

Elevating the customer experience for a leading cryptocurrency platform

See how TELUS Digital helped a leading global fintech enhance their sales operation with enterprise lead qualification, delivering 47.6% conversion rate growth and $121 million in operating net revenue.

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B2B Sales Transformation for Global Fintech

Transforming a global fintech’s sales operations with enterprise lead qualification

Master conversation design with examples, best practices and insights on building intuitive, effective AI-powered customer experiences.

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Conversation design hero

Mastering conversation design in the age of AI-powered CX

As the telecom industry faces mounting costs and shifting customer expectations, AI can turn challenges into opportunities. Learn more about the use cases.

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generative ai telecom

How telecom brands can seize industry opportunities with AI

Join us for an enlightening discussion with two pioneers in the field of AI: Tommy Guy, principal applied researcher at Microsoft Copilot Studio and Steve Nemzer, senior director of AI growth and innovation at TELUS Digital.

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Overcoming the challenges of AI agent creation, training and evaluation

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Cloud Infrastructure & Migration

Your trusted Google Cloud partner is now part of TELUS Digital's global innovation network. Same exceptional service, same dedicated team, now backed by enterprise-scale solutions and resources to take your business further. 

Badal is now TELUS Digital

Bitstrapped is now TELUS Digital

DefinedLogic is now part of TELUS Digital, delivering the same trusted expertise with expanded resources. From strategy to execution, we take on bigger challenges, move faster, and help you succeed in today’s digital landscape.

DefinedLogic is now TELUS Digital - Your trusted partner just leveled up

Gear Inc. has been acquired by TELUS Digital. This strategic partnership drives greater value to our clients through expanded capabilities and geographical scale.

Gear Inc. is now TELUS Digital

Since 2008, GM2 has partnered with leading brands to design, build, and scale digital products across the full development lifecycle. Now, as TELUS Digital, we’re bringing that experience together with expanded global capabilities—allowing us to deliver even greater impact for our clients.

GM2 is now TELUS Digital

As a unified company, TELUS Digital Morocco will continue to deliver exceptional CX services along with an expanded solution set covering GenAI CX, AI Data Solutions, Trust & Safety and more.

Welcome! Humania BPO is now TELUS International

Same great team, now combining elite digital product development with global enterprise solutions. Explore our enhanced capabilities today.

WillowTree is now TELUS Digital

Explore best practices that help digital platforms strengthen trust, protect users and build safer online communities.

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Strengthening platform integrity: Best practices for digital community safety

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