Outsourcing Partnerships

  1. Insights
  2. Customer Experience
  3. Outsourcing Partnerships

  1. Image of the NelsonHall NEAT Evaluation for TELUS Digital with plant in background
    Research & Reports

  2. A PDF of the Everest Group Customer Experience Management Services PEAK Matrix® Assessment 2024 — Americas overlaying a green plant.
    Research & Reports

  3. Photograph of customer receiving a food delivery order and using their phone to confirm the transaction
    Case Study

  4. Research & Reports

  5. Three team members looking at a tablet and smiling.
    Video

  6. video game controllers

  7. 3D illustration of various symbols conveying online security, including a finger print and a shield

  8. Illustration of two hands connecting puzzle pieces

  9. Three arrows: two hitting a wall, and one going over it, meant to symbolize the value of cross-vertical experience

  10. Customer service agents with tablet

  11. Illustration of a person repositioning a downward trend on a graph to make it positive, symbolizing strategies to overcome a downturn

  12. Headphones with microphone in front of a desktop gaming computer

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