Outsourcing Partnerships
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- Outsourcing Partnerships
Case StudyOutsourcing PartnershipsExpanding the merchant network for a global food delivery platform
See how TELUS Digital helped a food delivery platform grow its merchant network of restaurants with a comprehensive lead qualification and sales program.
Case StudyOutsourcing PartnershipsScaling the sales capabilities of a leading real estate data provider
See how TELUS Digital expanded an existing partnership with a real estate data provider to scale their sales services, generate leads and grow revenue.
Outsourcing PartnershipsRetail & EcommerceEnhancing the B2B sales engine for an ecommerce platform
Learn about an ecommerce platform's quest to improve their B2B sales operations, and how we helped them scale, evolve processes and convert customers.
Case Study
Case StudyOutsourcing PartnershipsFinancial Services & FintechElevating the customer experience for a leading cryptocurrency platform
Discover how TELUS Digital transformed customer support for a leading cryptocurrency platform, scaling the program within weeks while achieving high customer satisfaction scores.
Research & ReportsOutsourcing PartnershipsTechnologyNEAT evaluation for TELUS Digital: CX Services in High Tech & Automotive
Access the findings of the NelsonHall NEAT vendor evaluation for CX Services in High Tech & Automotive in the CX Improvement Capability market segment.
Research & ReportsOutsourcing PartnershipsEverest Group Customer Experience Management Services PEAK Matrix® Assessment 2024 — Americas
Everest Group evaluated and compared 43 providers for its 2024 PEAK Matrix® Assessment for Customer Experience Management (CXM) Services in the Americas. Rankings were based on market impact, vision and capabilities.
Download this report to uncover why analysts and buyers have named TELUS Digital a ‘Leader’ for the sixth consecutive year.
Case StudyOutsourcing PartnershipsBringing efficiency to a leading food delivery platform's overwhelmed contact center
See the results our global, disruptive client achieved after they transitioned to Contact Center Outsourcing Solutions from TELUS Digital.
Outsourcing PartnershipsEverest Group Customer Experience Management (CXM) Services PEAK Matrix Assessment 2023
Discover why analysts and buyers have named TELUS Digital (formerly TELUS International) a "leader" for the fifth consecutive year in Everest Group’s Americas PEAK Matrix® assessment.
Research & Reports
VideoOutsourcing Partnershipssolution overviewWelcome to TELUS Digital
Delivering elevated digital CX for some of the world’s largest and most respected brands, see TELUS Digital in action.
Outsourcing Partnershipssolution overviewWelcome to TELUS Digital
Delivering elevated digital CX for some of the world’s largest and most respected brands, see TELUS Digital in action.
Outsourcing PartnershipsGamesWhat growing games companies can gain from player support outsourcing
Player support outsourcing isn't just for Triple-A studios. Learn about the benefits of outsourcing for growing games companies.
Outsourcing PartnershipsProtecting your customers and brand in an outsourced environment
Risk mitigation should be a top consideration when selecting an outsourcing partner. Learn what to look for to ensure your brand is protected.
Outsourcing PartnershipsCan you afford not to outsource your customer service?
Brands often overlook the hidden costs of keeping their customer experience in-house. Learn the advantages to outsourcing customer service.
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