CX Best Practices

  1. Insights
  2. Customer Experience
  3. CX Best Practices

  1. Illustration of a hand holding a magnet on a laptop screen attracting people on their phones, meant to symbolize eCommerce pull marketing

  2. Happy financial services customer speaking to an agent over the phone.
    Case Study

  3. Stressed person hunched over a table, weighed down by symbols of travel, retail and expenses

  4. Magnet pulling heart icons

  5. Two tech support agents on laptops, with iconography suggesting global chat conversations

  6. Concert crowd facing a band on stage

  7. Customer care agent delivering support while working in a home office

  8. Illustration of person and various items meant to convey buy now, pay later services

  9. ECommerce shop employee looking at a laptop from a distance, with visual elements meant to convey a support conversation

  10. Digital art depicting a person sitting on a crescent moon and using a laptop; a large cloud is in the background

  11. Preview TI resource case MobileGameCase2020
    Case Study

  12. Illustration of two people running along an arrow with an upwards trajectory, accompanied by various financial symbols representing revenue

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