Explore new CX outsourcing opportunities in this article by Jim Mitchell, vice president of customer experience and digital innovation at TELUS Digital.
Fuel iX™ Fortify generates adversarial attacks natively in Canadian French — not translated, not Parisian French. Catch multilingual vulnerabilities English-only testing misses.
See how ALT in action identifies the best projects for AI-first development — from rapid MVPs to enhancing workflows — delivering faster software cycles.
Accelerate AI development with Express Interface. Build dynamic, event-driven post-training interfaces fast using a drag-and-drop UI and Python logic. Eliminate engineering bottlenecks, embed real-time LLM-as-a-judge QC and curate high-quality training data for LLMs, VQA and text-to-SQL tasks.
Make your emails accessible and drive results with this guide to implementation, WGAC compliance and design.
Unlock growth with a modern CCaaS strategy. Learn five steps to move from efficiency to customer-centric innovation in your contact center.
Discover how TELUS Digital uses AI tooling to re-engineer the SDLC, collapsing silos into high-velocity, AI-first teams for faster, leaner delivery.
Learn how top CX leaders are using AI to solve agent burnout and eliminate the 90-day churn cliff.
Learn how TELUS Digital combines LLM automation with "human-on-the-loop" policy stewardship to navigate cultural nuance, resolve policy collisions and prioritize accuracy over scale in content moderation.
This article breaks down the five main pillars of AI-driven fraud and provides a strategic framework for protecting your customers and infrastructure. Learn how to stay ahead of evolving threats while maintaining a seamless experience for your legitimate customers.
Explore the critical role of high-precision sensor data in transitioning robotics and autonomous vehicles from controlled environments to the real world. This guide provides an evaluation framework for selecting data partners capable of handling the unique complexities of physical AI.
Compare ChatGPT Apps SDK, MCP UI and Google A2UI. Learn the pros and cons of these GenUI frameworks to choose the right tech for your next AI project.
Learn how the Goldilocks principle and expert-led data curation transform simple LLMs into high-performing AI agents capable of complex decision-making.
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