Retail & Ecommerce
- Insights
- Retail & Ecommerce
Customer Experience
What is the Frank And Oak secret for adapting to changing customer preferences?
On this episode, we explore how eco-friendly apparel brand Frank And Oak evolved its business model to adapt to customer expectations — and how data, feedback and technology are used to optimize its CX strategy.
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From customer support and digital innovation to sales growth and enhanced trust and safety
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