Newsroom

As companies prepare for the logistics of returning to work, the mental-health crisis of their employees looms large. Surveys show anxiety and stress affect productivity and retention; and TELUS International says 80% of workers would consider leaving their current employer for one that focuses more heavily on mental health.

The usage of AI across industries is helping businesses make decisions and increasing convenience for customers, but it’s often accompanied by growing pains. Michael Ringman, CIO of TELUS International, believes that in order for AI to grow properly, it will require intentional ethical practices during development to avoid biases.

TELUS International (NYSE and TSX: TIXT) announced the appointment of Maria Pardee as the company’s new chief commercial officer (CCO).

Jeff Puritt, President and CEO of TELUS International, explains why digital customer experience is a hot topic and shares where he finds inspiration for new CX innovations on NYSE Floor Talk.

TELUS International announced the final completion of the December 31, 2020 closing of its previously announced acquisition of a 100% interest in Lionbridge AI. Lionbridge AI is one of only two globally-scaled, managed training data and data annotation services and platform providers in the world.

Remote work and work-from-anywhere will continue to be part of the perks offered to employees long after the COVID-19 pandemic is over, at least according to TELUS International’s Michael Ringman and others in TechRepublic’s CIO Jury.

Chuck Koskovich, TELUS International’s COO, shares why it’s so important to incorporate next-gen technologies into the workplace – both in-person and virtually – that engage employees personally and professionally while enabling them to deliver the best outcomes and experiences for customers.

TELUS International (NYSE and TSX: TIXT), a digital customer experience innovator that designs, builds, and delivers next-generation solutions for global and disruptive brands, today released its results for the fourth quarter and full-year ended December 31, 2020.

TELUS International (NYSE and TSX: TIXT) announced the expansion of its long-term, strategic partnership with Google Cloud, launching a new joint go-to-market strategy focused on application migration to Google Cloud and infrastructure modernization, areas which are critical components on every digital journey.

The end of 2020 brought an atypical shopping experience for many consumers facing lockdown restrictions. Whether brands were prepared, unprepared or fell somewhere in between in order to meet the rapid shift in consumer behavior due to the pandemic. Chief Operating Officer, Chuck Koskovich, shares how to apply the lessons from 2020 into 2021.

Employee engagement should always be a priority - and it requires investment. Check out response #4 from our CIO, Michael Ringman.

TELUS and TELUS International announced the closing of the upsized TELUS International initial public offering of 42.55 million subordinate voting shares at a price of US$25.00 per share, which includes 5.55 million subordinate voting shares purchased upon the full exercise of the underwriters’ over-allotment option to purchase additional subordinate voting shares from TELUS and Baring Private Equity Asia, the selling shareholders.