CX Best Practices
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- CX Best Practices
- CX Best PracticesGames
How to develop a world-class approach to customer service in gaming
A players’ loyalty in gaming should never be taken for granted. From World Gaming to World Gaming League, industry experts share what it means to create amazing player experiences using customer service. Read their tips.
- CX Best Practices
How to anticipate customer needs
From mobile support and gamification, to speedy response times and personalization, this article explores a few ways to get ahead of customer service requests — and even delight customers along the way.
- CX Best PracticesGames
Player support – a customer support game changer in the games industry
For the games industry, customer service can be more than just a cost factor; it can be a differentiator and revenue generator. Learn five key principles for successful multi-channel player support.
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