NEAT evaluation for TELUS Digital: AI Enablement Services
NelsonHall named TELUS Digital a ‘Leader’ in AI Enablement Services in its 2026 NEAT vendor evaluation, the analyst firm’s highest designation. The distinction places TELUS Digital in the top tier of both the Overall and AI Training market segments among 11 providers assessed.
The NelsonHall Vendor Evaluation & Assessment Tool (NEAT) scores vendors on two measures: their ability to deliver immediate benefit to clients, and their ability to meet client requirements over time. TELUS Digital placed in the top tier on both measures.
NelsonHall’s evaluation covered TELUS Digital’s full AI data lifecycle: collection, annotation, supervised fine-tuning, reinforcement learning from human feedback, model evaluation and adversarial red teaming.
The NelsonHall NEAT evaluation highlights TELUS Digital’s:
- Data training platform spanning more than 1 million registered users and 100,000+ active members across 100+ countries
- LLM-as-a-judge systems that combine multiple evaluator models to reduce single-model bias
- Data collection and annotation for advanced driver assistance systems (ADAS) and computer vision, with multiple deployments
- Robotics and embodied AI capability built on real-world pre- and post-training data
- Investment in sovereign AI infrastructure through TELUS’ Canadian AI Factory
The next exciting stage of AI training has moved to support autonomous vehicles, physical AI, embodied AI, and AGI. TELUS Digital is ready for this shift with its consistently developed capabilities across specialized data collection and annotation for computer vision and robotics AI, with real-world use cases and investments in the sovereign AI factory in Canada.
