Digital Experience

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Article

Differentiating credit card and retail bank loyalty programs across global regions

Segment-driven global research takes your financial services loyalty program into new markets. Learn how TELUS Digital helps banks and credit cards go global.

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Article

Adobe Experience Cloud

Breaking down silos to deliver an end-to-end customer experience

Here’s how we used Adobe Experience Cloud to modernize train travel with Brightline Trains.

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Article

Adobe Experience Cloud Travel & Hospitality

Adobe Experience Platform + Adobe Experience Manager: Travel brands’ first-class ticket to personalization ROI

Adobe Experience Platform and Adobe Experience Manager deliver exceptional experiences in real-time.

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Article

Adobe Experience Cloud

Drawing on Adobe Experience Manager for more powerful design systems

Unlock the full potential of Adobe Experience Manager with our guide to design system implementation.

Article

Adobe Experience Cloud

Enhancing patient care through “Hospital-in-a-box” digital health solutions

Superior patient care requires innovative, cohesive digital health products with Adobe Experience Cloud capabilities.

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Article

UX Design Banking, Financial Services & Insurance

How Inspira Financial told its brand story with illustration

To tell a brand story that won trust post-merger, Inspira Financial used custom illustrations to unify customer experiences across its digital touchpoints.

Case Study

Digital Experience Best Practices

Harnessing AI-driven personalization: How Inspira elevated customer experience in financial services

Learn how Inspira, the leading financial services and benefits administrator, capitalized on conversational AI and CX enhancements with its newest financial wellness brand.

Case Study

Digital Experience Best Practices Communications & Media

500M QR codes, 103M viewers: from concept to brand bowl MVP in weeks

Learn how PepsiCo boosted engagement with NFL fans during its live halftime show by partnering with TELUS Digital to build a companion digital experience.

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Article

Web & Mobile App Development

Vocable app on Vision Pro: A new era of accessibility for disabled users

The Vocable AAC app for Apple Vision Pro helps speech-impaired users communicate with caregivers through accessibility features such as eye tracking.

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Article

Personalization & Loyalty

TELUS Digital’s custom approach to loyalty program design in financial services

Loyalty program design experts Caitlin Watson and Jose Rodriguez share how TELUS Digital works with financial services companies in this Q&A.

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Article

Personalization & Loyalty

Loyalty marketing refresh: How to craft a go-to-market strategy for program changes

A strong customer loyalty marketing strategy includes building go-to-market (GTM) campaigns for major updates and program refreshes. Learn how in 6 steps.

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Article

UX Design

Seven UX/UI rules for designing a conversational AI assistant

Follow these seven UX/UI best practices to design a conversational AI assistant that delivers excellent customer service and engaging brand experiences.

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Digital Experience

Differentiating credit card and retail bank loyalty programs across global regions

Breaking down silos to deliver an end-to-end customer experience

Adobe Experience Platform + Adobe Experience Manager: Travel brands’ first-class ticket to personalization ROI

Drawing on Adobe Experience Manager for more powerful design systems

Enhancing patient care through “Hospital-in-a-box” digital health solutions

How Inspira Financial told its brand story with illustration

Harnessing AI-driven personalization: How Inspira elevated customer experience in financial services

500M QR codes, 103M viewers: from concept to brand bowl MVP in weeks

Vocable app on Vision Pro: A new era of accessibility for disabled users

TELUS Digital’s custom approach to loyalty program design in financial services

Loyalty marketing refresh: How to craft a go-to-market strategy for program changes

Seven UX/UI rules for designing a conversational AI assistant

Be the first to know