All events
May 18 – 20Denver, Colorado

Zendesk Relate

Your customers expect more than a transaction — they expect an experience. Visit TELUS Digital at Zendesk Relate 2026 and discover how our partnership with Zendesk delivers AI-powered support, smarter resolutions and CX expertise that builds lasting loyalty.

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  • Countless AI uses cases within reach

    Together with Zendesk, we help you activate the full potential of your CX technology, turning AI capability into faster, smarter resolutions.

  • 80,000+ team members ready to deliver

    Our global team spanning more than 35 countries is ready to deploy, manage and optimize your tech stack. At any scale, around the clock.

  • One partnership that ties it all together

    As a Premier Zendesk partner, we combine deep product expertise with decades of contact center experience to make every piece of your CX stack work as one.

From chaos to clarity: Zendesk and TELUS Digital on CX AI

Nuri Gocay, director of contact center platform architecture at Zendesk, and Abby Spahich, global vice president for digital CX solutions at TELUS Digital, share their perspectives on what it actually takes to move from fragmented AI deployments to a contact center that resolves customer issues comprehensively. They cover AI orchestration, the real cost of siloed systems and why the most forward-thinking CX leaders are redesigning their performance frameworks around resolution. Both guests will be at Zendesk Relate — get ahead of the conversation before you meet them in person.

Listen ahead of Denver

Where to find us

PLATINUM SPONSOR

Visit us on the floor

Connect with our experts to explore how TELUS Digital can help you create smarter resolutions that will build lasting brand loyalty.

May 18 – 20
Booth #18

Meet our experts

  • Will MayoGlobal Senior Vice President of Growth
  • Monty HamiltonSenior Vice President, Asia-Pacific and Global Partnerships
  • Abby SpahichGlobal Vice President for Digital CX Solutions
JOIN US

Live demo

Join TELUS Digital for a live, end-to-end demonstration of how Zendesk and AI tooling unlock real-time insights that power personalized experiences at scale. Watch as we turn a single contact center interaction into a perfectly tailored customer moment. Our experts will guide you through each stage: • Activate AI Intelligence: Seamlessly enable AI within your Zendesk environment to extract actionable insights from every interaction. • Leverage Real-Time Insights: Harness AI-powered analytics to understand customer needs and deliver personalized responses in the moment. • Protect Your Intelligence: Safeguard your AI systems and customer data against threats to maintain compliance and trust. • Unlock Extended Business Value: See how insights drive product innovation, operational efficiency and revenue growth.

May 18 – 20
Booth #18