Data & AI

Case Study

Implementing robotic process automation to streamline critical procurement processes

Discover how TELUS Digital successfully deployed a robotic process automation (RPA) solution for a leading waste management company to minimize time-consuming tasks and reduce the errors associated with manual data entry.

Article

Linguistic Annotation

Natural language processing: The power behind today's large language models

Large language models show incredible capabilities. Learn about the technology behind them and how they came to be the powerful machines they are today.

Article

Generative AI

Evaluating truthfulness: A deeper dive into benchmarking LLM accuracy

Part 2 in our series explores how WillowTree benchmarks the accuracy of applications with large language models in the loop, examining the metric of "truthfulness" on a nonbinary scale.

Article

Generative AI

OpenAI or Azure OpenAI: Can models be more deterministic depending on API?

Our latest findings on the differences in behavior between the OpenAI and Azure OpenAI API

Article

AI Best Practices

How to detect and mitigate machine learning model drift

Model drift degrades the accuracy of your ML model over time. Discover some best practices for detecting and mitigating it quickly and efficiently.

Article

Generative AI

LLM evaluation framework: How to prevent drift and system degradation

WillowTree’s approach to benchmarking accuracy of applications with large language models in the loop.

Case Study

AI Use Cases Automotive

Creating annotation work opportunities through impact sourcing

Learn how TELUS Digital partnered with the SETU Foundation to train a computer vision workforce for current and future annotation projects.

Article

Responsible AI

Three ways to prevent AI hallucinations

Boost AI reliability by preventing AI hallucinations with WillowTree's three-pronged approach to minimize and mitigate incorrect information produced by LLMs.

Case Study

AI Use Cases

Training a recommendation engine through image classification

Learn how we helped a leading multinational technology company train their recommendation engine using image classification.

Case Study

Agentic AI & Automation

Introducing efficiency for Ledcor through robotic process automation

Discover how Ledcor, a leading construction company, introduced robotic process automation (RPA) with RPA-as-a-Service (RPAaaS) to make key finance processes more efficient.

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Article

Responsible AI

AI hallucinations: A defense-in-depth approach

AI hallucinations are a reality of working with large language models (LLMs), but a defense-in-depth approach helps reduce generative AI hallucination rates.

Article

Data Annotation

Four key metrics for ensuring data annotation accuracy

High-quality data annotation is critical to the performance of your AI model. Here are four key metrics to consider for measuring annotation accuracy.