Fuel iX

Research & Reports

State of GenAI safety and security

Our benchmark analysis of 24 GenAI models reveals exploitable vulnerabilities and risks. Explore strategies to secure AI systems effectively.

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Fortifywebinar
Overcoming the GenAI trust gap
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Fortifywebinar
Uncharted: Nine expert sessions on AI safety & security

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Fortify

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AI security testing for healthcare chatbots

Case Study

First patient-facing healthcare chatbot achieves production-ready security

A regional health authority used Fuel iX Fortify to find 129 vulnerabilities before launching its first patient-facing AI chatbot. Here's how they did it.

Article

How do enterprises test AI safety and security? Five approaches and how to choose

Fortify 15.1 from 6,944 to 56,925 attack combinations.

Solution Update

AI red teaming evidence your auditors can trust

Agent Trainer

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Article

How to implement AI in the contact center: Nine lessons from CX Shift

Learn how top CX leaders are using AI to solve agent burnout and eliminate the 90-day churn cliff.

Video

webinar

Shift: The human + AI CX summit

Customer Service Representative on Headset male

Solution Update

Organize smarter and train better: What’s new in Agent Trainer

Copilots

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Guide

Lessons from the front lines of enterprise AI adoption

Many organizations pilot generative AI but face governance and reliability barriers. Drawing from the transformation of our parent company, TELUS — our guide offers proven strategies to turn AI experiments into enterprise-wide impact.