Fuel iX

Research & Reports

State of GenAI safety and security

Our benchmark analysis of 24 GenAI models reveals exploitable vulnerabilities and risks. Explore strategies to secure AI systems effectively.

Video
Fortifywebinar
Uncharted: The AI safety & security summit
Video
Fortifywebinar
Overcoming the GenAI trust gap

See all Fuel iX

Copilots

See all

Guide

Lessons from the front lines of enterprise AI adoption

Many organizations pilot generative AI but face governance and reliability barriers. Drawing from the transformation of our parent company, TELUS — our guide offers proven strategies to turn AI experiments into enterprise-wide impact.

Solution Update

Introducing Prisms and Analytics for Fuel iX Copilots

Guide

Demystifying shadow AI in the workplace

Agent Trainer

See all

Article

How to implement AI in the contact center: Nine lessons from CX Shift

Learn how top CX leaders are using AI to solve agent burnout and eliminate the 90-day churn cliff.

Video

webinar

Shift: The human + AI CX summit

Customer Service Representative on Headset male

Solution Update

Organize smarter and train better: What’s new in Agent Trainer

Fortify

See all

Video

webinar

Uncharted: Nine expert sessions on AI safety & security

Get safety benchmarks across 34 leading AI models, live purple teaming tactics and governance frameworks your team can act on — straight from the CISOs, researchers and trust & safety leaders doing it in production.