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Apple Intelligence: A second wind for forgotten apps

See how Apple Intelligence will breathe new life into forgotten apps by enhancing user engagement through voice interactions and deeper app integration.

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Conversational AI & Voice Tech

Infographic: How consumers use voice technology

Discover the survey results from TELUS Digital that explore how Americans are using voice technology both personally and professionally.

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Personalization & Loyalty

The Scooter's Coffee recipe for restaurant loyalty program success

Discover how Scooter's Coffee transformed its restaurant loyalty program in just 9 months, driving substantial weekly revenue growth with personalized campaigns. Learn key strategies for QSR digital success.

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Responsible AI

How to define system prompt exfiltration attacks in LLM-based applications

System prompt exfiltration is among the most alarming of LLM attacks. We propose a definition to make prompt exfiltration attacks easier to identify.

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Conversational AI & Voice Tech

ChatGPT Advanced Voice Mode: The future of AI-powered conversations is here

Learn how to unlock a new level of interaction with ChatGPT Advanced Voice Mode, the latest step in emotionally intelligent AI.

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CX Trends

Five key contact center trends you should know for 2025

Discover some notable contact center trends driving innovation in CX, from AI-powered automation to cloud adoption, with research from Frost & Sullivan.

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Digital Experience Best Practices

The strategic value of design directors

Learn how design directors boost ROI on your digital products.

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Responsible AI

AI blue teaming to protect against jailbreaks: LLM-generated guardrails for chatbot input filtering

Input filters are a blue teaming operation and essential to building safe, secure LLMs.

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Generative AI

Fine-tuning large language models: A primer

Companies are eager to leverage the benefits generative AI (GenAI) offers. Implementing the technology, however, isn't a 'plug-and-play' process. Instead, it hinges on a critical task — fine-tuning a pretrained large language model (LLM) to be a specialist at your intended domain or application.

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Responsible AI

From benchmarks to red teaming: Ensuring robust and responsible AI

Learn how to adopt a mindset of continuous evaluation in generative AI, exploring popular benchmarks and AI red teaming methods.

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AI Best Practices

Ready to implement conversational AI? Here are three best practices executives should know

These 3 conversational AI best practices will help you identify and develop new solutions, like natural language search tools, tailored to business goals.

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Data Collection Automotive

ADAS field operations testing: Four essential considerations for program success

Discover the processes involved in field operations testing for enhancing advanced driver assistance systems and key considerations for program success.

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Article

Apple Intelligence: A second wind for forgotten apps

Infographic: How consumers use voice technology

The Scooter's Coffee recipe for restaurant loyalty program success

How to define system prompt exfiltration attacks in LLM-based applications

ChatGPT Advanced Voice Mode: The future of AI-powered conversations is here

Five key contact center trends you should know for 2025

The strategic value of design directors

AI blue teaming to protect against jailbreaks: LLM-generated guardrails for chatbot input filtering

Fine-tuning large language models: A primer

From benchmarks to red teaming: Ensuring robust and responsible AI

Ready to implement conversational AI? Here are three best practices executives should know

ADAS field operations testing: Four essential considerations for program success

Be the first to know