Trust & Safety

Article

Digital identity 101

As interactions become increasingly digital, authentication could come to rely on one single, verifiable digital identity. Learn the basics about digital identity here.

Article

Fraud Prevention Banking, Financial Services & Insurance

How is AI transforming fraud detection in banks?

Learn how financial institutions are using AI to combat common types of fraudulent activities quickly and efficiently for a better customer experience.

Case Study

Fraud Prevention Retail & Ecommerce

Delivering online safety management for a global ecommerce brand

Discover how TELUS Digital helped a global ecommerce brand develop a well-rounded approach to trust and safety.

Article

Content Moderation

Overcoming challenges in audio content moderation

Moderating audio user-generated content comes with its share of challenges. Overcome them with these trust, safety and security best practices.

Case Study

Content Moderation Technology

Strengthening a global social media giant’s brand reputation

Discover how TELUS Digital supports a global leader in short-form video content with moderation and ad review services.

Article

Content Moderation Technology

Dating apps: Trust, safety and security best practices

Trust, safety and security appeal to the hearts and minds of dating apps users. Learn about the best practices that are protecting them.

TI resource case SecurityForOnlineGames 900x510

Case Study

Fraud Prevention Games

Protecting the games - physical, IT and information security

Uncover how TELUS Digital supported a games client by replicating their culture within support centers, while also addressing perceived risks related to site security, IT vulnerability and information safeguarding.

Article

Content Moderation

User-generated content: Empowering a community of brand advocates

Learn how you can embrace user-generated content, and your biggest advocates, while protecting your brand with content moderation.

Article

Fraud Prevention Banking, Financial Services & Insurance

Bridging the trust gap in fintech

Increasing fintech adoption will depend on how well brands can build greater trust with consumers. Discover how a strong customer experience strategy can help.

Article

Content Moderation

The essential guide to content moderation

Moderating content is a complex task. In this article we discuss what content moderation involves and introduce a range of different ways that content is processed and filtered.

Article

Fraud Prevention Games

Improving the player experience by combatting games fraud

Games fraud is on the rise as the gaming industry continues to experience significant growth. Discover best practices for combatting games fraud while improving the player experience.

Article

Content Moderation

The role of AI in content moderation

AI is great at detecting some types of unwanted user-generated content, but not others. That’s why your safest best is to take a high-tech, high-touch approach to content moderation. Learn more about striking the right balance between technology and human agents.

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Insights Overview

Categories

Industries

Resource Types

Glossary

Trust & Safety

Digital identity 101

How is AI transforming fraud detection in banks?

Delivering online safety management for a global ecommerce brand

Overcoming challenges in audio content moderation

Strengthening a global social media giant’s brand reputation

Dating apps: Trust, safety and security best practices

Protecting the games - physical, IT and information security

User-generated content: Empowering a community of brand advocates

Bridging the trust gap in fintech

The essential guide to content moderation

Improving the player experience by combatting games fraud

The role of AI in content moderation

Be the first to know

Insights Overview

Categories

Industries

Resource Types

Glossary

Trust & Safety

Digital identity 101

How is AI transforming fraud detection in banks?

Delivering online safety management for a global ecommerce brand

Overcoming challenges in audio content moderation

Strengthening a global social media giant’s brand reputation

Dating apps: Trust, safety and security best practices

Protecting the games - physical, IT and information security

User-generated content: Empowering a community of brand advocates

Bridging the trust gap in fintech

The essential guide to content moderation

Improving the player experience by combatting games fraud​​

The role of AI in content moderation

Be the first to know

Improving the player experience by combatting games fraud