Healthcare

Article

The omnichannel advantage: A path to healthier patient experiences

Omnichannel CX can help improve overall healthcare experiences. Uncover best practices brands should follow when embarking on an omnichannel journey.

Case Study

Web & Mobile App Development

Healthcare app development: How AI-First Lean Teams delivered an MVP in eight weeks

Understanding Dying needed a production-ready healthcare mobile app to enter investor conversations, but traditional development quotes put them over budget, with a nine-month timeline. TELUS Digital's AI-First Lean Teams shipped a minimum viable product (MVP) in eight weeks.

Healthcare AIs trust problem The critical role of UX in solving it Cover

Article

UX Design

Healthcare AI’s trust problem: The critical role of UX in solving it

Trust is the barrier standing between healthcare AI and broad adoption. Here's what it takes to design your way past it.

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Article

Salesforce

Transforming the payer experience with AI

Disconnected systems are driving up handle times, compliance risk and administrative cost for healthcare payers. Discover how targeted AI accelerators can fix specific operational bottlenecks in weeks, without a multi-year system overhaul.

Article

Salesforce

Optimizing clinical trials and research operations with Salesforce

Discover how Salesforce can help improve patient engagement, streamline operations, accelerate enrollment and enhance compliance in clinical trials.

Article

Salesforce

Top 10 ways to improve patient engagement with Salesforce Healthcare Cloud

Explore 10 strategies to unify data, personalize care and enhance outcomes using Salesforce Healthcare Cloud.

Why payers are transitioning away from legacy systems

Article

Salesforce

Why payers are transitioning away from legacy systems

Explore why healthcare payers are abandoning legacy silos and upgrading with Salesforce.

Transforming the payer contact center with Agentforce

Article

Salesforce

Transforming the payer contact center with Agentforce

Learn how Salesforce’s AI-driven technology unifies fragmented data into a single, real-time conversational console, transforming the way contact centers operate.

Article

Salesforce

Salesforce Health Cloud versus legacy EHR systems

Compare Salesforce Health Cloud to legacy EHR systems and see why providers are switching to unify data, streamline workflows and boost ROI.

How Agentforce in Healthcare Improves the Patient Journey

Article

Salesforce

How Agentforce in healthcare improves the patient journey

Learn how Agentforce for Health improves every step of the patient journey — from scheduling to personalized, ongoing care.

Automating Support For A Healthcare Staffing Platform - Preview Image

Case Study

Salesforce

Automating payment case intake and knowledge-based support for a healthcare staffing marketplace

Explore how TELUS Digital helped a healthcare staffing marketplace automate payment case intake with a dynamic Agentforce Service Agent.

Guide

AI Best Practices

The $26B healthcare opportunity: Using AI in post-discharge care

Discover how AI can transform post-discharge healthcare, improve patient outcomes and significantly reduce hospital readmissions and healthcare costs. Download the full report to unlock the future of personalized, efficient and effective healthcare delivery.

Why Higher Ed Must Rethink the Nursing Student Experience

Article

Salesforce

Training tomorrow’s healthcare workforce: Why higher education must rethink the nursing student experience

Nursing students juggle work, rotations and exam readiness — see how AI and Salesforce help universities support them from enrollment to career.

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Healthcare

The omnichannel advantage: A path to healthier patient experiences

Healthcare app development: How AI-First Lean Teams delivered an MVP in eight weeks

Healthcare AI’s trust problem: The critical role of UX in solving it

Transforming the payer experience with AI

Optimizing clinical trials and research operations with Salesforce

Top 10 ways to improve patient engagement with Salesforce Healthcare Cloud

Why payers are transitioning away from legacy systems

Transforming the payer contact center with Agentforce

Salesforce Health Cloud versus legacy EHR systems

How Agentforce in healthcare improves the patient journey

Automating payment case intake and knowledge-based support for a healthcare staffing marketplace

The $26B healthcare opportunity: Using AI in post-discharge care

Training tomorrow’s healthcare workforce: Why higher education must rethink the nursing student experience

Be the first to know