Retail & Ecommerce
- Insights
- Retail & Ecommerce
Podcast
Customer Experience
What is the Frank And Oak secret for adapting to changing customer preferences?
On this episode, we explore how eco-friendly apparel brand Frank And Oak evolved its business model to adapt to customer expectations — and how data, feedback and technology are used to optimize its CX strategy.
Customer ExperienceEnhancing the B2B sales engine for an ecommerce platform
Learn about an ecommerce platform's quest to improve their B2B sales operations, and how we helped them scale, evolve processes and convert customers.
Trust & SafetyDelivering online safety management for a global ecommerce brand
Discover how TELUS Digital helped a leading multinational ecommerce brand develop a well-rounded approach to trust and safety while maintaining a high-quality customer experience.
Be the first to know
Get curated content delivered right to your inbox. No more searching. No more scrolling.
Subscribe nowCheck out our solutions
From customer support and digital innovation to sales growth and enhanced trust and safety
Learn more