Case Study

Discover how TELUS Digital transformed customer support for a leading cryptocurrency platform, scaling the program within weeks while achieving high customer satisfaction scores.

See the results our global, disruptive client achieved after they transitioned to Contact Center Outsourcing Solutions from TELUS Digital.

Discover how TELUS Digital’s business process consulting experts helped a leading telecommunications company drive improvements in its customer service delivery and efficiency.

Uncover how TELUS Digital’s business process consultants helped a leading financial services brand optimize its operations, enhance its customer experience (CX) and advance its digital transformation journey.

When a title becomes more and more successful, games companies need to enhance their support in parallel. See how TELUS Digital ramped operations for a leading online multiplayer games company.

Discover how TELUS Digital drove over 80% in agent engagement to deliver over 80% in player satisfaction for a large games client.

TELUS Digital supported a global games client with better and faster player support, including enhanced recruitment strategies and maintaining their games culture while expanding into new markets.

Uncover how TELUS Digital implemented program enhancements to level up the player experience for a social games developer.