Case Study
- Insights
- Case Study
Bringing efficiency to a leading food delivery platform's overwhelmed contact center
See the results our global, disruptive client achieved after they transitioned to Contact Center Outsourcing Solutions from TELUS Digital.
- Trust & SafetyGames
Aligning content moderation operations to new legislation for a games client
Learn about TELUS Digital's work helping a successful games company maintain player safety on its social media channels with content moderation.
- Trust & SafetyGames
Protecting the player community for a global games platform
See how we helped a global games platform scale its content moderation operations amid a period of unprecedented growth.
- Trust & SafetyTechnology
Preventing fraud for a global tech company in the travel and hospitality space
See how TELUS Digital helped a global tech company in the travel and hospitality space protect its platform and its users from fraud.
- Trust & SafetyRetail & Ecommerce
Delivering online safety management for a global ecommerce brand
Discover how TELUS Digital helped a leading multinational ecommerce brand develop a well-rounded approach to trust and safety while maintaining a high-quality customer experience.
- Trust & SafetyTechnology
Strengthening a global social media giant’s brand reputation
Discover how TELUS Digital supports a global leader in short-form video content with moderation and ad review services.
- Trust & SafetyGames
Protecting the games - physical, IT and information security
Uncover how TELUS Digital supported a games client by replicating their culture within support centers, while also addressing perceived risks related to site security, IT vulnerability and information safeguarding.