Customer Experience

  1. Van-Horn preview
    SalesforceManufacturing

    Streamlining sales operations for Van Horn, Metz & Company

    Explore how TELUS Digital helped Van Horn, Metz & Company, a raw materials distributor, strengthen lead management, enforce opportunity process adherence, and streamline sample tracking and quoting with Salesforce Sales Cloud and Manufacturing Cloud.

  2. MSA, The Safety Company case study— preview image
    SalesforceManufacturing

    Unifying global customer service for MSA Safety

    See how TELUS Digital helped MSA Safety, align customer service processes across three global regions on Salesforce Service Cloud.

  3. ORCID case study — preview image
    Salesforce

    Scaling Salesforce to support membership growth for ORCID

    Explore how TELUS Digital helped ORCID, a global research nonprofit, standardize its Salesforce platform, reduce technical debt and build a scalable foundation for membership growth.

  4. grand pacific resorts preview 1x
    SalesforceTravel & Hospitality

    Migrating to Service Cloud Voice ahead of a contract deadline in hospitality

    See how TELUS Digital helped a hospitality and vacation ownership leader move from a standalone voice system to Service Cloud Voice and Amazon Connect in under two months.

  5. strato preview 1x
    SalesforceManufacturing

    Building a scalable Salesforce foundation for Strato Inc.

    Learn how TELUS Digital helped Strato Inc., a freight and transit rail manufacturer, replace a disconnected CRM with a scalable Salesforce foundation built for growth.

  6. Streamlining sales pipeline management for M.H. Eby - Preview Image
    SalesforceAutomotive

    Streamlining sales pipeline management for M.H. Eby

    Explore how TELUS Digital helped M.H. Eby, an aluminum trailer and truck body manufacturer, replace manual, siloed sales tracking with a centralized Automotive Cloud platform.

  7. Food-delivery-customer-care Preview
    Outsourcing Partnerships

    Bringing efficiency to a leading food delivery platform's overwhelmed contact center

    See the results our global, disruptive client achieved after they transitioned to Contact Center Outsourcing Solutions from TELUS Digital.

  8. Front Porch Cohousing case study — preview image
    Salesforce

    How Front Porch Cohousing strengthened donor relationships and grants management with Salesforce Nonprofit Cloud

    TELUS Digital migrated Front Porch Cohousing to Salesforce Nonprofit Cloud from its legacy system, strengthening donor relationships and supporting long-term growth.

  9. diakonia preview 1x
    Salesforce

    Automating candidate tracking for Diakonia Group's recruiting team

    Explore how TELUS Digital helped Diakonia Group replace manual, spreadsheet-based recruiting with an automated Salesforce candidate tracking system.

  10. Speeding Up Digital Account Opening for C&N - Preview Image
    SalesforceBanking, Financial Services & Insurance

    Speeding up digital account opening for C&N

    Explore how TELUS Digital helped C&N replace an outdated account-opening flow with a fast, secure, self-service experience for both individual and business customers.

  11. Simplifying Service For A Credit Union With FSC - Preview image
    SalesforceBanking, Financial Services & Insurance

    Consolidating five systems into one streamlined service process for Kitsap Credit Union

    Explore how TELUS Digital helped a member-owned credit union consolidate five disparate systems into one streamlined Financial Services Cloud process.

  12. IPSY case study — preview image
    SalesforceRetail & Ecommerce

    Standardizing product submissions for IPSY

    See how TELUS Digital helped a beauty subscription service centralize and standardize its product submission process with Sales Cloud.

Be the first to know

Get curated content delivered right to your inbox. No more searching. No more scrolling.

Subscribe now