Case Study

Case Study

Improving identity and access management solutions with high-quality facial recognition data

Discover how our facial and anti-spoofing data collection helped a security technology pioneer enhance its identity solutions.

Case Study

Agent Trainer

Enhancing agent performance and proficiency with Agent Trainer

Discover how a leading payment processor boosted CSAT across its digital support channels (email, chat, calls) with the help of Fuel iX™ Agent Trainer.

Case Study

Outsourcing Partnerships

Helping a global media and technology company deliver secure, efficient customer experience at scale

See how an enduring partnership with TELUS Digital enables the delivery of innovative customer support solutions.

Case Study

Fortify

Island Health enhances security and compliance of its public-facing digital careers AI chatbot

See how we helped Island Health ensure their career advisor chatbot, Shay, met compliance and brand safety standards through automated safety and security testing.

Case Study

CX Best Practices Banking, Financial Services & Insurance

Transforming customer satisfaction and brand perception for a global payment provider

Discover how our team of experts helped a multinational payments company significantly enhance its customer experience (CX), positioning them as a leader in their industry.

Case Study

Web & Mobile App Development Games

How VA Lottery made responsible gaming digital

The Virginia (VA) Lottery partnered with TELUS Digital to bring an omnichannel experience to mobile gaming, generating more than $5 million in first-week sales.

Case Study

Data & AI Trends Healthcare

Terabytes of medical data unlocked: HIPAA-compliant anonymization accelerates R&D

See how a global medical technology company achieved HIPAA-compliant data anonymization by detecting and blurring PII and PHI in its image and text files.

Case Study

Computer Vision Banking, Financial Services & Insurance

How AI-powered crop monitoring expands farm credit in Brazil

By applying AI-powered analytics to satellite imagery, a global credit reporting agency reduced the time and cost of farm credit assessments in Brazil.

Case Study

Outsourcing Partnerships

Expanding the merchant network for a global food delivery platform

See how TELUS Digital helped a food delivery platform grow its merchant network of restaurants with a comprehensive lead qualification and sales program.

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Case Study

Generative AI

Evaluating a conversational AI model with a highly complex multimodal STEM dataset

Discover how our off-the-shelf science, technology, engineering and mathematics (STEM) dataset contributed to enhancing scientific reasoning and visual processing capabilities in a chatbot model crafted by a leading-edge tech and AI company.

Case Study

Outsourcing Partnerships

Scaling the sales capabilities of a leading real estate data provider

See how TELUS Digital expanded an existing partnership with a real estate data provider to scale their sales services, generate leads and grow revenue.

Case Study

Outsourcing Partnerships Retail & Ecommerce

Enhancing the B2B sales engine for an ecommerce platform

Learn about an ecommerce platform's quest to improve their B2B sales operations, and how we helped them scale, evolve processes and convert customers.

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Case Study

Improving identity and access management solutions with high-quality facial recognition data

Enhancing agent performance and proficiency with Agent Trainer

Helping a global media and technology company deliver secure, efficient customer experience at scale

Island Health enhances security and compliance of its public-facing digital careers AI chatbot

Transforming customer satisfaction and brand perception for a global payment provider

How VA Lottery made responsible gaming digital

Terabytes of medical data unlocked: HIPAA-compliant anonymization accelerates R&D

How AI-powered crop monitoring expands farm credit in Brazil

Expanding the merchant network for a global food delivery platform

Evaluating a conversational AI model with a highly complex multimodal STEM dataset

Scaling the sales capabilities of a leading real estate data provider

Enhancing the B2B sales engine for an ecommerce platform

Be the first to know