Case Study

Case Study

Island Health enhances security and compliance of its public-facing digital careers AI chatbot

See how TELUS Digital ensured Island Health's career advisor chatbot, Shay, met compliance and brand safety standards through automated safety and security testing.

Case Study

Salesforce

Unifying operations with Salesforce Nonprofit Cloud for CrossNet Ministries

Explore how TELUS Digital helped CrossNet Ministries unify three disconnected systems into one Salesforce Nonprofit Cloud platform, transforming reporting and program visibility.

Case Study

Salesforce Public Sector & Education

Streamlining admissions for a higher education institution

Explore how TELUS Digital resolved a critical Salesforce misconfiguration that had stopped a university's admissions process, then rebuilt it into a scalable, student-friendly system.

Case Study

CX Best Practices Banking, Financial Services & Insurance

Transforming customer satisfaction and brand perception for a global payment provider

Discover how our team of experts helped a multinational payments company significantly enhance its customer experience, positioning them as a leader in their industry.

Case Study

Web & Mobile App Development Games

How VA Lottery made responsible gaming digital

The Virginia (VA) Lottery partnered with TELUS Digital to bring an omnichannel experience to mobile gaming, generating more than $5 million in first-week sales.

Modernizing Volunteer Outreach For NYC Pride - Preview Image

Case Study

Salesforce

Modernizing volunteer engagement for NYC Pride with a unified marketing platform

Discover how TELUS Digital helped NYC Pride unify volunteer data and automate outreach with a modernized Marketing Cloud Account Engagement platform.

Case Study

Data & AI Trends Healthcare

Terabytes of medical data unlocked: HIPAA-compliant anonymization accelerates R&D

See how a global medical technology company achieved HIPAA-compliant data anonymization by detecting and blurring PII and PHI in its image and text files.

Case Study

Computer Vision Banking, Financial Services & Insurance

How AI-powered crop monitoring expands farm credit in Brazil

By applying AI-powered analytics to satellite imagery, a global credit reporting agency reduced the time and cost of farm credit assessments in Brazil.

Case Study

Salesforce Technology

Self service AI agent frees Fleetworthy's support team to handle complex, high-priority issues

Explore how TELUS Digital helped Fleetworthy deflect repetitive support inquiries with an AI-powered self-service agent built on Salesforce Agentforce and Service Cloud.

Case Study

Salesforce Technology

Streamlining expert case assignment for IANS

Learn how TELUS Digital helped IANS, a security advisory firm, match client security inquiries to the right experts faster with Agentforce and Service Cloud.

Case Study

Outsourcing Partnerships

Expanding the merchant network for a global food delivery platform

See how TELUS Digital helped a food delivery platform grow its merchant network of restaurants with a comprehensive lead qualification and sales program.

resource complex multimodal dataset 800x450

Case Study

Generative AI

Evaluating a conversational AI model with a highly complex multimodal STEM dataset

Discover how our off-the-shelf science, technology, engineering and mathematics (STEM) dataset contributed to enhancing scientific reasoning and visual processing capabilities in a chatbot model crafted by a leading-edge tech and AI company.

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Case Study

Island Health enhances security and compliance of its public-facing digital careers AI chatbot

Unifying operations with Salesforce Nonprofit Cloud for CrossNet Ministries

Streamlining admissions for a higher education institution

Transforming customer satisfaction and brand perception for a global payment provider

How VA Lottery made responsible gaming digital

Modernizing volunteer engagement for NYC Pride with a unified marketing platform

Terabytes of medical data unlocked: HIPAA-compliant anonymization accelerates R&D

How AI-powered crop monitoring expands farm credit in Brazil

Self service AI agent frees Fleetworthy's support team to handle complex, high-priority issues

Streamlining expert case assignment for IANS

Expanding the merchant network for a global food delivery platform

Evaluating a conversational AI model with a highly complex multimodal STEM dataset

Be the first to know